Agent Banking

Agent Banking

Agent Banking is one of the demanding key value propositions for providing Digital Financial Services and financial inclusion. Agent Banking solution brings banking services to the doorstep of unbanked and under banked customers who live in remote locations without access to brick and mortar branches. By increasing the number of touch points providing financial access, while reducing transaction costs. To promote inclusive financial services across the country, ONE Bank launched agent banking operation on November 5, 2019. Bank is providing financial services to the underserved population through engaged agents who conduct banking transactions on behalf of the Bank. These agents, who are usually the owners of outlets, are increasingly becoming an important distribution channel to reach unbanked segment of the society in addition to the existing customer with a wide array of financial services especially to geographically dispersed locations.

ONE Bank Agent Banking Services:

  • Account Opening (Savings, Current, DPS, Term Deposit, SME / Retail / Agricultural loans)
  • Cash Deposit/Cash Withdrawal
  • Fund Transfer to ONE Bank Account
  • Electronic Fund Transfer through BEFTN/RTGS
  • Debit Card Request Processing
  • Account Statement
  • Balance Inquiry
  • Inward Foreign Remittance Cash Disbursement
  • Inward Foreign Remittance in Account
  • Loan Disbursement and Installments Collection
  • Utility Bill Payment
  • Insurance Premium Collection
  • Mobile Top-Up and purchase of Mobile Data Package
  • OK Wallet (Mobile Banking) Service